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Reply To: Free shipping…..impossible


I have experienced the same thing in regard to free shipping after leaving a 5 star review and e-mailing the link. I sent 2 e-mails with the link, left a comment on my next order with the link and then replied to the shipping confirmation they sent me and they never even responded! I’m angry about not hearing a response and I think I’ve made my last order because of it. Everyone raves about the customer service here but I have not heard a response to FOUR attempts at contacting them. It’s not even the free shipping I didn’t receive that I’m mad about now . . . it’s the total lack of response. Very unprofessional!