To contact us with questions regarding shipping or order processing, or for the status of an order that has already been placed, send us an email at firstname.lastname@example.org or call at 1-303-440-3766, and toll-free at 1 (888) 758-6360. We make every effort to ship your order within 24 hours of receipt, Monday through Thursday.
For all information on our shipping policies, please check out our shipping and returns page.
At The Ananda Apothecary, we know your order is important to you, and we give each and every one our utmost attention. Orders are shipped as quickly as possible. Orders using a standard service are processed in the order in which they are received. These orders are processed within 24 hours (excluding Friday, Saturday and Sunday) of being received.
Rush and Express orders are put at the top of the order-processing queue and will be shipped the day the order is received, provided they are placed before 12 pm MST (GMT -06:00).
You may pay for your order by Visa, Mastercard, American Express, or Discover. If you would like to pay by personal check or money order, please do not use the online order process – instead, call us or email us your order. We will process your order immediately upon receipt of payment (there may be a short waiting period for clearance of a personal check). Please make checks or money orders payable to ‘Ananda LLC’.
Refunds and Returns
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 15 days.